Frequently Asked Questions
Everything you need to know about our sustainable, handcrafted furniture.
What materials are used in Forever Furniture products?
We exclusively use sustainably harvested hardwoods, such as Teak and Mahogany, sourced from our own reforestation projects to ensure long-lasting quality and environmental responsibility.
How long does shipping take for larger items?
Standard delivery for large furniture pieces typically takes 4 to 8 weeks, as each item is handcrafted and undergoes a rigorous quality inspection before being shipped via white-glove delivery.
Do you offer a warranty on your furniture?
Yes, all our furniture comes with a limited lifetime warranty covering structural defects in materials and workmanship under normal residential use.
Can I customize the finish or fabric of a piece?
Absolutely. We offer a variety of hand-rubbed finishes and high-performance upholstery options. Please contact our design team for personalized customization requests.
What is your return policy?
We offer a 30-day return window for most items. Products must be in original condition. Please note that custom-made or personalized orders are non-refundable.
How should I care for my solid wood furniture?
To maintain the beauty of the wood, dust regularly with a soft cloth and avoid direct sunlight or extreme humidity. We recommend using a high-quality furniture wax once a year.